Go Above and Beyond, Go Cover Desk.

We are not your typical BPO!

Who We Are

Cover Desk partners with independent insurance agencies in the U.S., training Filipino professionals to handle daily operations—so agencies can focus on their clients. We’re not a generic BPO; we’re insurance-specialized. That means better training, deeper client trust, and meaningful career development for you.

Insurance-specialized VA work

(Personal & Commercial Lines, Claims, Accounting, Remarketing, Loss Runs)

Office-Based

Make new friends and build communities with our office exclusive events!

Specialized Training

Growth through structured training & mentorship.

Exclusive Office Events

How we have fun!

A sneak peek on what you would do

What Our VAs Actually Do

Personal Lines

Responsibilities:

Policy changes, COIs, endorsements, billing follow-ups

Commercial Lines

Responsibilities:

Quotes, binders, renewal prep, documentation

Claims Support

Responsibilities:

FNOL intake, documentation, follow-ups, loss run requests

Accounting

Responsibilities:

Receivables, reconciliations, ledger support, reports

Remarketing & Loss Runs

Responsibilities:

Market comparisons, data cleanup, submissions

Special Projects

Responsibilities:

Data migration, audits, CRM hygiene, process optimization

Why Join Cover Desk PH

Supportive Night Shift Community

Safe offices, wellness initiatives, and a team that works the same hours you do.

Office-Exclusive Events

From Valentines all the way to Christmas, we celebrate our usual Filipino parties (with costumes and everything!)

Fixed Weekends-Off

Gone are the days that you have to cancel your weekend plans just because you got called into work. Enjoy the balance.

Stable US Clients

You don't have to worry about switching clients all the time. We match the right client for you.

Culture of Belonging

We celebrate wins, specifically, your wins. We cherish every moment you are with us.

Not your typical BPO

Tasks and responsibilities are given to you directly by your clients. No need to worry about sales quotas!

  • Yes, as long as you’re willing to be trained and have the drive to pursue new things.

·        You can follow up via the ff: 

VAcareers@coverdesk.com (If you’re applying in QC).

Sourcingmalolos@coverdesk.com (If you’re applying in Bulacan).

 

·        Yes, we encourage people to try out this new career venture.

·        No, we only offer full-time roles.  

Frequently Asked Questions

Curious about how it works?